Tripadvisor Nantucket (Photo credit: stevegarfield) |
When I read the ratings for hotels, I pay particular attention to the negative ones. They give me an idea of what problems travelers may have encountered at a particular hotel. For example, I was considering several hotels in one city and looked over the ratings. I found that some of the hotels were located near a train track and the reviewers felt the trains disrupted a good night's sleep. I would not have known how close the train tracks were to the hotel had I not read about it in the reviews. I do realize that some negative reviews can be written by rival staff from another hotel, but I also feel that sometimes a few of the good ratings are written by the hotel's employees. They are just one source of information. Reading the reviews on several sites gives me a variety of additional input that assists me in making a good decision about lodging.
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